This section is intended to answer common questions you may have about using Kasute.shop. If you don’t find the answer here, please feel free to contact our customer service team.
- How do I check my order status?
You can check the status of your order in the “My Orders” section of your account. If you have any questions about your order status, please contact us. - How do I return or exchange an item?
Please refer to our Returns and Exchanges policy for details. Generally, you can request a return or exchange within 30 days of receiving your item. - Is my payment information secure?
We take your payment security very seriously and use encryption technology and secure payment processing to ensure your payment information is secure. - Do you ship internationally?
Yes, we do. You can select a different shipping option during checkout. - What is product availability and stock status?
Product availability is subject to change. You can check the stock status on the product page. If an item is out of stock, we will update the information as soon as possible.